Privacy Policy

Last updated: 27 April 2026

1. Data We Collect

We collect your email address, the phone number you send top-up to, your IP address for fraud prevention, and payment metadata (not card details) via Stripe.

2. How We Use Your Data

We use your data to process and deliver your order, send order confirmations, prevent fraud, and improve our service. We do not sell your data to third parties.

3. Data Storage

Your data is stored on secure servers within the European Economic Area. We retain transaction data for 7 years for legal and accounting purposes.

4. Your Rights (GDPR)

Under GDPR, you have the right to access, correct, delete, or export your personal data. Contact us at privacy@topupzap.com.

5. Cookies

We use essential cookies only. See our Cookie Policy for details.

6. Contact

privacy@topupzap.com